Refund policy
Refund and Return Policy
At Wilss, we strive to ensure your complete satisfaction with our gear. If you are not completely satisfied with your purchase, please review our Refund and Return Policy below.
- Returns: Returned items must be unworn, unwashed, undamaged, with all labels and tags attached and received within 30 days of purchase for a full refund
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Refunds: Refunds will be processed to your original payment method within 7-10 business days after receiving your return.
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Exchanges: We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at thevillagewilss@gmail.com.
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Non-Returnable Items: Final sale items are not eligibile for exchange or return
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Shipping: Customers are responsible for return shipping expenses.
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Contact Us: For questions about returns or refunds, please contact us at:
Email: thevillagewilss@gmail.com